Consumers’ Right of Withdrawal
RIGHT TO WITHDRAW
YOU HAVE THE RIGHT TO WITHDRAW FROM THIS CONTRACT WITHIN FOURTEEN DAYS WITHOUT STATING A REASON.
THE PERIOD FOR THE RIGHT TO WITHDRAW AMOUNTS TO FOURTEEN DAYS FROM THE DAY ON WHICH YOU OR ONE OF THE THIRD PARTIES NAMED BY YOU, WHO IS NOT THE CARRIER, HAVE/HAS HAD OWNERSHIP OF THE GOODS.
TO EXERCISE YOUR RIGHT TO WITHDRAW YOU MUST INFORM US (BEURER GMBH / CO. HATRACO GMBH, PEUTESTRASSE 22A, 20539 HAMBURG, GERMANY, TEL. +49 40 22 63 07 365, FAX +49 40 22 63 07 330, E-MAIL: SHOP@BEURER.DE) WITH A CLEAR EXPLANATION (E.G. A LETTER SENT BY POST, A FAX OR E-MAIL) OF YOUR DECISION TO WITHDRAW FROM THIS CONTRACT. YOU CAN USE THE SUPPLIED SAMPLE CANCELLATION FORM, BUT THIS IS NOT OBLIGATORY.
TO ADHERE TO THE PERIOD OF THE RIGHT TO WITHDRAW, IT IS SUFFICIENT THAT YOU INFORM US THAT YOU INTEND TO EXERCISE YOUR RIGHT TO WITHDRAW BEFORE EXPIRY OF THE PERIOD FOR THE RIGHT TO WITHDRAW.
CONSEQUENCES OF WITHDRAWAL
SHOULD YOU WITHDRAW FROM THIS CONTRACT, WE MUST REIMBURSE YOU FOR ALL PAYMENTS, INCLUDING DELIVERY COSTS, THAT WE HAVE RECEIVED FROM YOU (WITH THE EXCEPTION OF ADDITIONAL COSTS RESULTING FROM ANOTHER FORM OF DELIVERY YOU MAY HAVE CHOSEN IN PLACE OF THE CHEAPEST STANDARD DELIVERY OFFERED BY US) IMMEDIATELY AND WITHIN FOURTEEN DAYS FROM THE DATE WE RECEIVED INFORMATION OF YOUR INTENTION TO EXERCISE YOUR RIGHT TO WITHDRAW FROM THIS CONTRACT. FOR THIS REPAYMENT, WE SHALL USE THE SAME PAYMENT METHOD THAT YOU USED FOR THE ORIGINAL TRANSACTION, UNLESS EXPRESSLY AGREED OTHERWISE WITH YOU; UNDER NO CIRCUMSTANCES WILL ANY FEES BE CHARGED TO YOU FOR THIS REPAYMENT. WE MAY REFUSE REPAYMENT UNTIL WE HAVE RECEIVED THE GOODS BACK OR UNTIL YOU HAVE PROVIDED PROOF THAT YOU HAVE SENT THE GOODS BACK, WHICHEVER HAPPENS FIRST.
YOU MUST RETURN OR HAND OVER THE GOODS IMMEDIATELY AND IN ANY CASE WITHIN FOURTEEN DAYS FROM THE DAY ON WHICH YOU INFORMED US OF YOUR INTENTION TO EXERCISE YOUR RIGHT TO WITHDRAW FROM THIS CONTRACT. THE PERIOD SHALL BE CONSIDERED ADHERED TO IF YOU SEND THE GOODS BEFORE THE EXPIRY OF THE FOURTEEN DAY DEADLINE. WE ARE RESPONSIBLE FOR THE COSTS FOR THE RETURN OF THE GOODS.
YOU MUST PAY THE COSTS FOR ANY LOSS OF VALUE IN THE GOODS ONLY IF THIS LOSS OF VALUE CAN BE ATTRIBUTED TO YOU UNNECESSARILY HANDLING THE GOODS TO CHECK THEIR CONDITION, CHARACTERISTICS AND FUNCTIONALITY.
Exceptions to the right to withdraw
The right to withdraw does not exist with contracts for delivery of sealed goods which due to reasons for health protection or hygiene are not suitable for returns, if their seal was removed following delivery.
Sample right to withdraw form
(If you wish to cancel the contract, please complete this form and return it to us.)
To: Beurer, c/o Hatraco GmbH, Peutestrasse 22a, 20539 Hamburg, Germany, TEL. +49 40 22 63 07 365, Fax +49 40 22 63 07 330, E-mail: email@example.com
I/we (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*)/the rendering of the following service (*)
Ordered on (*)/received on (*)
Consumer signature(s) (only apples to paper notification)
(*) Delete as appropriate.